KN1GHTMARE
Former Moderator
Unfortunately, due to the limited access we have to the hard drive and other console setting and information, there is no menu option to clear the cache like there was on the 360. There is however a proven method to getting the cache cleared and with it fixing many pestering bugs the Xbox One is currently experiencing, especially one particularly popular bug.
This operation has been reported (and tested by myself) to solve an is when starting a game on the Xbox One where the system would show just the initial loading screen (picture) and then crash back to the Home screen. While this porblem is said to not affect app, in my personal experience it has affected using the TV app to watch television. Once this below steps were taken, the Xbox One was back to working as normal. Please see below for a quick guide.
1. Power down your console
2. Unplug the power cable from the back of the console.
3. Wait for about 2 minutes
4. Plug the power cable into the back of the console
5.Wait for the power brick to go from a white light to an orange light
6. Turn the power on.
For further assistance here's a quick video, please note the host of the video does state this has been known to fix multiple issues users have experienced, but I cannot confirm nor deny this.
[video=youtube_share;mSOMUyTjT_A]https://youtu.be/mSOMUyTjT_A[/video]
This operation has been reported (and tested by myself) to solve an is when starting a game on the Xbox One where the system would show just the initial loading screen (picture) and then crash back to the Home screen. While this porblem is said to not affect app, in my personal experience it has affected using the TV app to watch television. Once this below steps were taken, the Xbox One was back to working as normal. Please see below for a quick guide.
1. Power down your console
2. Unplug the power cable from the back of the console.
3. Wait for about 2 minutes
4. Plug the power cable into the back of the console
5.Wait for the power brick to go from a white light to an orange light
6. Turn the power on.
IMPORTANT: The above instructions will force the Xbox One to perform a cold restart. You should make sure to save your game prior to beginnning.
For further assistance here's a quick video, please note the host of the video does state this has been known to fix multiple issues users have experienced, but I cannot confirm nor deny this.
[video=youtube_share;mSOMUyTjT_A]https://youtu.be/mSOMUyTjT_A[/video]