Xbox One My Xbox One X - just shuts off during loading Division 2

[Seweryn Litwicki]

Hello. My question is. Today I turn on Division 2 after console being idle overnight , and when i was on loading 14% its shuts off. So i turn back on again console. Is my XBox One X faulty? I have plugged to wall directly,to power cord. There was not power outage.

It just shuts down,like pressing power button to off. And not any overheating message. Working fine again.

 

[MrStavrolia]

I'm not sure why or how but my Xbox is doing the same thing so it might be the new DLC or the game's map was updated and it now can't handle it.

 

[Seweryn Litwicki]

There was not overheating message after shutdown. Just shutdown.

So its not related to PSU or something?

 

[MrStavrolia]

It MAY be that though...

 

[Seweryn Litwicki]

So we all have bad psus? There many reports on this issue on division 2 forum and reddit.

 

[MrStavrolia]

Well, maybe. More than likely it can be the game itself but sometimes it is the psu doing it. You should contact Microsoft Support to try and figure out why.