Xbox One X - Games don't launch or freeze randomly

OvertOddity

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Feb 12, 2021
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Hey everyone! I've recently acquired a One X, and I've been noticing very odd behaviour pretty much from the start.

1) Many games will consistently refuse to launch. I might get to a title page or as far as trying to load a save, but they will then crash to the home screen.

2) Games that launch will often randomly freeze then crash to the home screen.

3) Games will often display odd graphical glitches, with crazy and random polygon clipping across the screen.

My question is - has anyone encountered these issues and managed to resolve them, or should I just resign myself to the fact that I have a faulty console? Power cycling and resetting the console have already been attempted but nothing changed.
 
Hey. Nothing like this has ever happened to me. I suggest you get in touch with Xbox support.
 
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